What participants see

Participants don’t need an account or an app. Everything happens in their browser, in the language they choose.

1. 1They open your link. A short loading screen, then “Ready for a quick chat?” For voice studies, the browser asks for the microphone.
2. 2Before you begin. Your participant instructions, if you wrote any. They choose I understand, continue.
3. 3Intro video, if you added one. If it’s required, they watch it to the end before they can join.
4. 4Their details. Name and email (both required), and the interview language if you offer more than one. Then Join session.
5. 5The interview. The screen shows “Research session” with a Recording indicator. In voice interviews they talk, and can mute themselves, type in the chat, choose Mute AI to read the interviewer’s replies instead, share their screen on a computer, or share up to 10 photos. In chat interviews they type.
6. 6Things you show. When your guide says so, images, videos or prototypes appear on screen with “Your interviewer is showing” and the title. A website you keep open sits beside the conversation.
7. 7The end. The interviewer wraps up when time is up, or they choose End. They see a thank-you page and can close the tab.