Getting started

Run your first study

From signing up to reading your first transcript, step by step.

  1. 1Create an account, confirm your email, and get your 15 free interview minutes on the Billing page. See Free trial minutes.
  2. 2On your dashboard, choose New study.
  3. 3Give the study a title and a research goal: one or two sentences on what you want to learn.
  4. 4Write the interview guide, or choose Generate with AI to draft one from your goal. See Write an interview guide.
  5. 5Pick the format (voice or chat), the session length (5 to 30 minutes), how many people can take part, and the language.
  6. 6Optionally, add instructions for participants and anything to show them during the interview, such as images, videos or a prototype.
  7. 7Choose Create study. You land on the study page with its participant link.
  8. 8Try the interview yourself first: open the link in another browser tab and take part. It’s the quickest way to hear how your guide sounds.
  9. 9Copy the link and send it to your participants. See Share your study.
  10. 10As people finish, their recordings and transcripts appear on the study page. When you have a few, generate findings.

Your own test interview uses minutes like any other. A short one is enough to check the flow; you can delete the recording afterwards.

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