Change or cancel your plan, and get invoices

On the Billing page, Manage subscription and Invoices & payment method open Stripe’s secure billing portal. There you can:

• Upgrade: takes effect now, and you get the extra minutes for the rest of the month straight away.
• Downgrade: takes effect at the end of the billing period. The billing page shows “Changes to” the new plan with the date.
• Cancel: your plan stays active until the end of the period you paid for.
• Update your card, billing email, address or tax ID.
• See and download past invoices and receipts.

Receipts and invoices come from Stripe, to the billing email on your Stripe details.

Refunds

Payments aren’t refundable except where the law requires it. If something went wrong with a session, email us and we’ll take a look.