Privacy and data
Running interviews responsibly
What we ask of researchers: tell participants about the AI and the recording, get consent, and don’t interview children.
- Tell participants they’ll be talking to an AI interviewer and that the session is recorded, and get their consent. Your participant instructions are a good place for it.
- Don’t interview anyone under 16. Account holders must be 18 or older.
- Only ask for what you need, and delete interviews you no longer need.
- If a participant asks you to delete their interview, delete the recording.
See our Terms of Use and Privacy Policy for the full rules.
Still stuck?
Write to us and a person will get back to you, usually within one business day.